Information We Collect
Velotek collects only the information necessary to provide and maintain its services. This may include:
- Account information you voluntarily provide, such as your email address.
- Data stored on servers and services hosted within Velotek's infrastructure.
- Information submitted through support tickets, email correspondence, or other communications with Velotek.
How We Use Information
Information collected by Velotek is used solely for operating, maintaining, securing, and improving the Service.
- Velotek does not sell customer data or personal information to third parties.
- Customer information is only shared when required by applicable law, legal process, or to protect the security and integrity of the Service.
- Velotek does not routinely access the contents of customer servers.
- Public-facing services hosted on Velotek infrastructure, such as websites or publicly accessible applications, may be reviewed when necessary for abuse investigations, policy enforcement, security purposes, or operational requirements.
Data Security
Velotek takes reasonable technical and organizational measures to protect customer information and hosted services. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Your Responsibility
Customers remain responsible for the information they upload, store, transmit, or publish using Velotek services, including ensuring compliance with applicable laws and maintaining appropriate backups of important data.